Privacy Policy
Introduction
We at HolidaySavers.ca respect your right to privacy and comply with our obligations under data protection legislation. The purpose of this Website Privacy Policy is to outline how we process any personal data we collect from you while visiting this website (HolidaySavers.ca). By visiting this site, you are agreeing to the terms of this Website Privacy Statement. Naturally, if you are not happy with this Website Privacy Statement you should not use this site. Please therefore read the following carefully to understand our views and practices regarding your personal data and how we will treat it. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.
Types of information collected
We may collect and process the following data about you:
“Non-personal data”
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our site. This non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymized, browser types and other anonymous statistical data involving the use of our site.
“Personal data”
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymized, telephone number and billing and credit card information. Such information is only collected from you if you voluntarily submit it to us, e.g. by sending us an email and the information you provide at the time of signing-up to be a member of our services.
Where we store your data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Purposes for which we hold your information
Non-personal data:
We use the non-personal data gathered from visitors to our site in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our site (including to ensure that content from our site is presented in the most effective manner for you and for your computer).
Personal data
We will process any personal data you provide to us for the following purposes:
(a) to provide you with membership services, particularly to provide you with information on Membership Benefits that you request from us or which we feel may interest you. This is pivotal to our membership services and you will have to consent to this as part of the signing-up process. We may contact you about these by email, SMS, post or telephone;
(b) to contact you if required in connection with your communications or to respond to any communications you might send to us;
(c) to carry out obligations arising from any contract entered into between you and us;
(d) to allow you to participate in interactive features of our services (if any) when you choose to do so; and
(e) to notify you about changes to our services.
Disclosure of information to third parties
We may provide non-personal data to third parties, where such information is combined with similar information of other users of our site, known as aggregate information. For example, we might inform third parties regarding the number of unique users who visit our site, the demographic breakdown of our community users of our site, or the activities that visitors to our site engage in while on our site. The third parties to whom we may provide this information may include, potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.
We may permit selected third parties to use your data to provide you with information about goods and services which may be of interest to you and they may contact you about these. If you do not want us to pass your details on to third parties for direct marketing purposes, please tick the relevant box situated on sign-up.
We may disclose your personal information to any member of our group, which means our subsidiaries, agents or our ultimate holding company and its subsidiaries.
We may disclose your personal information to third parties:
(a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
(b) If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
(c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Security
Your personal data is held on secure servers. Unfortunately, the nature of the Internet is such that the transmission of information via the internet is not completely secure and although we will do our best to protect your data, we cannot guarantee the security of any information you transmit to us via the internet. No data transmission over the internet can be guaranteed to be 100% secure and any transmission is at your own risk. However, we will take all strict reasonable procedures (including appropriate technical and organisational measures) to try to protect your personal data and prevent unauthorised access.
Updating, verifying and deleting personal data
You may inform us of any changes in your personal data, and in accordance with our obligations under the data protection legislation we will grant you a right of access to your personal data accordingly. To find out what personal data we hold on you or to have your personal data updated, amended or removed from our database, please contact us at: support@HolidaySavers.ca. Any such data subject requests may be subject to the prescribed fee.
Cookies
Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to use our site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Changes to the Website Privacy Statement
Any changes to this Website Privacy Policy will be posted on this site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use personal data in a manner significantly different from that stated in this Website Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.